Frequently Asked Questions - The Top 10


Here you will find answers to the 10 questions we are most frequently asked. If you still have questions, click here or simply contact us. We are happy to help!


This is often the first question we are asked. The short answer: The complete wallPen system costs 49,630 euros* including a super-flexible vertical axis system up to 4 metres high, a loooong and expandable horizontal 6.5-metre rail system and a two-year flat rate for ink.


Entrepreneurs, however, are much more likely to ask themselves the question: How much do I earn with the wallPen?


Example calculation 1: With only one (!) operating hour per working day at a square meter price of (for us usual) 230 Euro per square meter one achieves a yield per month of somewhat more than 6,500 Euro net. This calculation already includes 35% general costs, an hourly rate of 85 Euro and the financing rate**.


Example calculation 2: If you achieve a price per square meter of "only" 170 euros, the yield after deduction of the above-mentioned costs is just under 4,500 euros per month.

Please do not hesitate to contact us, we will be happy to answer any questions you may have!


* Non-binding net price ex works, which may vary by region.

** Example conditions: 60 months term, 5.4% interest rate, no down payment & residual value.

  • the actual wallPen E2 device
  • BASIS wall printing system: 12 months free wallPen® ink; Complete package: 24 months free wallPen® ink
  • vertical axis set for a vertical installation height of 1.7 to 4 metres in 10 cm steps
  • 6.5 metre rail system incl. transport system
  • two days of individual training and certification for two people at the factory in Wissen (Germany), optionally also as individual online training or at your premises for an additional charge
  • an Android tablet for wireless operation
  • wallPen Image Processor (RIP software)
  • our stable 6-part transport system
  • 12 months warranty and maintenance (optionally extendable to 24 or 36 months)
  • full marketing support
  • many tips and help for a successful start in this new, innovative and extremely profitable market

Yes, absolutely. You are welcome to visit our development and production. We are located just 60 minutes east of Cologne or 90 minutes northwest of Frankfurt. Ask us for an appointment!

Printing height: The vertical axis is extremely flexible as it can be extended in 10 cm increments. The lowest ceiling height for using the wallPen is 1.7 m (5 ft 6" ). After that, the axis can optionally be extended up to 4 m (13 ft) print height in 10 cm (4 in) increments.

Print width: unlimited

Due to the limitations of inkjet technology, there are margins in corners to adjacent walls, floor and ceiling. These are 6 cm (2.3″) on the left, 10 cm (3.3″) on the right, 25 cm (9.8″) on the top, and 25 cm (9.8″) on the bottom.

You can print virtually any graphic, sketch, image, logo or text!

So AI, EPS, TIF, PNG, JPG, BMP files are generally no problem! With a graphics software such as "Photoshop", "Gimp" or "Affinity Photo", your motifs can be quickly and very easily prepared for printing under Windows or MacOS.

Even very small texts and colored logos next to and on doors and in hallways are possible. So the device is also an ideal signage solution for companies, schools or in hospitals, hotels, museums and many other facilities.

Even paper artwork is perfectly printable! With a simple flatbed scanner, we have already achieved fantastic results by scanning at the highest resolution. Processing and printing old originals, maps, drawings, postcards, sketches, photos or paintings work perfectly and the results are absolutely impressive. So it's just a few clicks from any paper artwork to oversized artwork on wall!

You drive to the customer in your car and carry the six handy transport bags of the wallPen to the place where you want to print. There you assemble the components within just 5 minutes, align the wallPen to the wall, load the image to be printed and start the printing process.


See for yourself....

Yes, there is a leveling system in the rear axis that compensates for surface unevenness in the floor. In addition, laser sensors are installed that detect wall unevenness of up to 10cm (3.3") in real time. The print head thus moves continuously and automatically back and forth depending on the wall surface.

We use a very resistant, plastic-like UV ink that hardens immediately under the integrated UV curing lamps and can be used on almost all substrates. Thus, plaster, wallpaper, wood, brick, latex paints, stone, clinker, plastic, metal, glass, most tiles and many other materials can be printed without any problems.

Even natural stone, clinker or rough plaster can be printed without problems up to a contour depth of approx. 10 mm.

The printing speed of the wallPen is between approx. 0.8 and 10 sqm/h, depending on the selected quality and resolution. In practice, approx. 3 sqm/h is a reasonable ratio between time and quality for most applications.

Of course! On glass with a ceramic hob scraper or razor blade. Otherwise, a print can always be painted over in two or three layers. Only on wood must be sanded or - as with metal or concrete - sandblasting or glass bead blasting.

...or discover many more questions, answers and details about the wallPen here